RHPL Updates: Coronavirus (COVID-19) Information
Updated on 6/26/20: Library Reopens to the Public on July 6
We are happy to announce that the Rochester Hills Public Library will reopen on Monday, July 6 for Grab & Go service. The reopening moves the library into Phase Three of our Reopening Plan. The plan is in place to allow us to open to the public safely and responsibly and to pivot back to previous phases if COVID-19 cases should rise and new shut-downs announced.
The health and safety of library visitors, employees, and volunteers is our number one priority and, as a result, your library experience will feel a little different when you return. We value everyone’s continued support in helping us maintain a healthy and safe environment in the library.
The library returned to normal operating hours for our drive-thru service on June 22. The library drive-thru is open Monday through Thursday from 9 a.m. to 9 p.m. and Friday and Saturday from 9 a.m. to 6 p.m. On July 6, the library building will resume the same operating hours.
Our Grab & Go service allows you to browse the shelves and check out items to enjoy outside of the library. To reopen to the public, we must adhere to numerous state laws and follow advice from state and local health officials so that all may enjoy a safe work and community environment. We will stay safe to stay open.
You can expect the following changes and guidelines when entering the library:
- Visitors experiencing any COVID-19 related symptoms should not enter the library.
- Occupancy is limited to 180 visitors.
- All RHPL visitors two years old and older are required to wear a face mask covering the nose and mouth when in the library and interacting with others. Disposable face masks will be available at the library entrance for those who do not have one. Visitors who cannot wear a face mask for medical reasons are encouraged to use the library’s drive-thru services.
- Visitors not of the same household must maintain distancing of six feet or more.
- Library items returned through our dropbox and automated return will be set aside for up to 72 hours before recirculating to the public.
- Hand sanitizer stations are visible throughout the library.
- Plexiglass dividers are installed at all reference and circulation desks to help prevent the spread of germs.
- Public computers will be available for limited times and must be reserved through an RHPL librarian.
- Seating is limited.
- All study and meeting rooms are closed.
- The computer lab and the Makerspace room are closed.
- Toys, puzzles, water fountains, vending machines, and other frequently touched items are closed or not available.
- RHPL staff regularly disinfects all high-touch surface areas and the library has increased cleaning protocols and ventilation throughout the building.
To make distancing easier, our lobby entrances are marked with arrows for visitors coming into the library and those exiting the library. The staircase is marked with arrows for going up and coming down. Floor stickers are in place to help visitors maintain safe distances while standing in line.
Additionally, visitors are encouraged to use the self-checkout stations and to continue using the library’s many online resources, as well as our drive-thru services and automated return. Many library needs can also be handled over the phone by calling (248) 656-2900 or sending our management team an email using the Contact Us form at rhpl.org/contact-us.
We thank you for your patience and understanding over the last few months and as we continue to move through these challenging times. We are excited to welcome you back!
For more information about the Rochester Hills Public Library’s response to the novel coronavirus (COVID-19), visit rhpl.org/covid-19.
Update on 6/5/20: Drive-Up Service Resumes June 8
The Rochester Hills Public Library is pleased to announce drive-up service will resume Monday, June 8. Patrons may return items to the library using the automated return. Patrons may pick up held items after they receive an email notification from the library that the items are available. Held items may be picked up at the drive-up window Monday through Saturday from 1 to 6 p.m.
Many patrons placed holds on library materials in the last few months and we are eager to serve you safely and efficiently.. To control the distribution of materials coming through our drive-up window, please adhere to the following pick-up schedule organized by last name.:
Monday, June 8th last names beginning A-C
Tuesday, June 9th last names beginning D-G
Wednesday, June 10th last names beginning H-L
Thursday, June 11th last names beginning M-P
Friday, June 12th last names beginning Q-S
Saturday, June 13th last names beginning T-Z
If you received a notice later than the date for your last name, please wait until the week of June 15 to pick up your materials.
The library building will remain closed to the public until RHPL staff can provide a safe community space, which includes maintaining proper distancing for staff, patrons, and visitors. Unlike retailers, libraries and museums were not permitted to open until the Governor's stay-at-home order was lifted on June 1. The Rochester Hills Public Library will reopen in carefully planned phases until full library service can be restored. We appreciate your patience and encourage you to continue using our many online resources and attending an online program this summer at rhpl.org.
We love our patrons and we miss seeing each of you come through our doors. We will be together soon, but until then stay home, stay safe, and help our community rebound from this unexpected shutdown with the utmost care.
Out of an abundance of caution, we have made the difficult decision to cancel all library programs and public meetings through May. Summer programs will be available online and/or outside at safe physical distances. This is the new normal and it is a phase we will continue to move through until our community can remain safe and healthy participating again in communal gatherings.
So while the RHPL building may be closed, the virtual RHPL is open for business. Our library staff has done a marvelous job of pivoting services and is ready to help you navigate what comes next. If you need assistance with our online resources, your library account or have a question, our team is available to answer your calls Monday through Friday from 1 p.m. to 5 p.m.
Connect with RHPL online and visit our enhanced online resources web page to view a variety of digital materials to checkout. We have also launched an online tutoring services for K-12 students, adult learners, and job-seekers. Brief video tutorials are also available to help you learn more about our online resources.
Finally, we are continually planning for when we can safely resume in-person services and open our building to the public. Once we can resume our drive-up window service, the RHPL team will be ready to fill your hold requests, but there is one important thing you can do to help us prepare. Please take a few seconds to review your current hold list and cancel titles you no longer want. This will help our team provide you with the items you do want, as well as move titles to our other waiting patrons. We appreciate your support and patience during this time. Thank you.
Be safe and be well.
Update on 3/18/20: The library building is closed until further notice; Drive-up service suspended for now
To help keep our staff, volunteers, and patrons safe and healthy, the Rochester Hills Public Library continues to monitor daily the federal, state, and local response to the novel coronavirus (COVID-19). Adhering to the latest recommendations from government and health officials, the Rochester Hills Public Library has decided to:
- Cancel all library programs and events, as well as community meeting reservations and Friends of RHPL events, through April 30.
- Suspend drive-up window & dropbox services.
- Close the library building to all but a limited number of essential staff.
We regret that current holds cannot be fulfilled (though your place in the holds queue remains), new holds will not be retrieved, and donations cannot be accepted at this time. Please enjoy your RHPL items a bit longer. Overdue dates have been extended.
Even though our building is closed to public access, the Rochester Hills Public Library remains committed to its mission to provide resources to inform, educate, enlighten, and entertain the people of our community. To that end, we encourage patrons to continue using the many online resources available to them at rhpl.org. Visit rhpl.org often and follow us on Facebook, Instagram (@rochesterhillspl), and Twitter (@rhplibrary) for updates on library hours and services, as well as educational and entertaining online resources for you and your family to enjoy during this time of social distancing.
Update on 3/16/20: Programs canceled through April 30; Drive-up window accessible for now
UPDATE: Out of an abundance of caution, the Rochester Hills Public Library has canceled all library programs and events, as well as community meeting reservations, scheduled through April 30. The library remains closed to the public. Patrons may still reserve books, DVDs, and other media online at rhpl.org. Hold orders may take up to 24-hours to be filled and can be picked up at the library's drive-up window Monday-Saturday from 1-7 p.m. The library will notify patrons when their holds are ready via email. The drive-up window will close promptly at 7 p.m. These hours are in effect today and until further notice.
Visit us online at rhpl.org to check-out e-books, audiobooks, streaming movies, and more. You can also subscribe to receive emails about all of our electronic library materials available to RHPL cardholders and suggestions for educational and entertaining online resources for you and your family during this time of social distancing.
Please be safe and be well.
Update on 3/14/20: Closed ro the public, but maintaining drive-up service for now
Due to changing developments with the Coronavirus (COVID-19), the Rochester Hills Public Library building will be closed to the public beginning Saturday, March 14. For the time being, the library will continue to circulate limited materials through the drive-up window.
Patrons may borrow books, DVDs, and other media by reserving them online at rhpl.org, using the online catalog, and picking up materials at the drive-up window during normal business hours. Patrons are asked to wait until they are contacted by the library before picking up items at the drive-up window.
The RHPL Bookmobile will remain off the road.
Patrons may also borrow the latest e-books, audiobooks, streaming movies, TV shows, and concerts, along with several online databases free of charge at rhpl.org.
Patrons and the public are encouraged to visit rhpl.org/coronavirus for the latest information about the Rochester Hills Public Library's response to COVID-19.
Announcement on 3/12/20: RHPL's Response to COVID-19
As Coronavirus (COVID-19) impacts communities in the State of Michigan, we must share with you the steps and strategies the Rochester Hills Public Library is taking to help mitigate the spread of COVID-19. Our top priority remains the health, safety, and well-being of our staff, volunteers, and patrons.
The Rochester Hills Public Library is open with normal hours of operation. However, in keeping with recommendations from the Centers for Disease Control (CDC), the State of Michigan, and the Oakland County Health Division, and out of an abundance of caution, effective today, March 12, 2020, the Rochester Hills Public Library has:
* Canceled all library and community events (programs, classes, meetings, workshops, concerts, etc.) scheduled through March 31.
* Suspended Bookmobile and Early Literacy Bus schedules until further notice.
* Suspended all new MEL-CAT loan requests and deliveries until further notice.
*Temporarily removed all educational toys, puzzles, and puppets from their respective environments within the library.
*Increased the frequency and extent of our daily cleaning schedule per standard procedures for infection prevention. This includes following best hygiene practices for workplaces, including regularly cleaning and disinfecting staff areas and encouraging frequent hand-washing.
Bookmobile patrons will be contacted about their holds and renewals. Our six mini-branches will not receive additional RHPL materials until further notice. If your community organization or group reserved our Multipurpose Room or Second Floor Conference room for meetings in March, we will contact you to reschedule or cancel.
The Rochester Hills Public Library is taking decisive, informed action to limit the spread of COVID-19 while ensuring the continuity of our mission to provide resources to inform, educate, and entertain the people of our community.
We encourage patrons to visit rhpl.org to discover the latest e-books, audiobooks, streaming movies, TV shows, and concerts, along with several online databases free of charge. Patrons may also opt-in to receive emails about virtual engagement programs the library may offer online, such as storytimes and lectures programs, at rhpl.org.
We will continue to communicate any further impacts on the Library system as a result of COVID-19. For questions or concerns, please visit rhpl.org or call us at 248-656-2900.
We thank you for your patience during this unprecedented situation. We assure you that the Rochester Hills Public Library will continue to support our community and, together, will get through this difficult situation.
Director, Rochester Hills Public Library